Shipping & Returns
SHIPPING
All orders are shipped from Melbourne, Australia.
We offer complimentary shipping Australia-wide.
Once your order has been dispatched, tracking details will be sent directly to your email.
We aim to process all orders promptly and will always keep you informed should there be any unexpected delays.
14-DAY CHANGE-OF-MIND RETURNS
We accept change-of-mind return requests within 14 days of delivery.
To be eligible, the blanket must be unused, unwashed and unmarked, with its original packaging where possible. Please assess the colour, design and suitability before using or washing it.
To request a return, email hello@dcanterlifestyle.com with your order number and we will provide the return instructions.
Nothing in this policy limits your rights under the Australian Consumer Law. If an item is faulty, damaged or not as described, please contact us so we can provide an appropriate remedy.
RETURNS
We want you to feel confident bringing d/canter home.
If for any reason your purchase doesn't feel right, return requests can be made within 14 days of delivery.
To begin a return, simply contact us with your order number and we will guide you through the next steps.
To be eligible for return, items must be unused, unwashed, unmarked and returned in their original packaging.
Approved refunds will be processed to the original payment method.